Information We Collect
ViaTap (Pty) Ltd (“ViaTap”, “we”, “us”) collects the following types of information in the course of our operations:
- Contact information: Name, email address, company name, and any message content provided via our website contact form.
- Vehicle data: Number plate information captured by our ANPR cameras as part of parking management operations at client facilities.
- Usage data: Anonymous website analytics including pages visited, time on site, and referral sources.
How We Use It
We use the information we collect to:
- Respond to enquiries submitted through our contact form.
- Operate and manage parking facilities on behalf of our facility partners, including vehicle identification, session tracking, and payment processing.
- Improve our website and services through aggregated, anonymous analytics.
- Communicate with prospective and existing clients about our services.
Data Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse. Vehicle data captured by our ANPR systems is processed in real time and stored securely on our cloud platform with encryption at rest and in transit.
Third Parties
We do not sell, trade, or rent personal information to third parties. We may share data with trusted service providers who assist us in operating our platform (e.g., cloud hosting, payment processing) under strict confidentiality agreements.
Your Rights
Under the Protection of Personal Information Act (POPIA), you have the right to:
- Request access to your personal information.
- Request correction or deletion of your personal information.
- Object to the processing of your personal information.
- Lodge a complaint with the Information Regulator of South Africa.
POPIA Compliance
ViaTap is committed to complying with the Protection of Personal Information Act, 2013 (POPIA). We process personal information lawfully and in a reasonable manner that does not infringe on your privacy. Our information officer can be contacted at info@viatap.co.za for any data-related requests.
Contact
For any questions about this privacy policy or how we handle your data, please contact us at info@viatap.co.za.